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FAQ/
Policies
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How do I make a reservation?At the top of the page is a Book Now button. Click the button and fill out the needed information. An email will be returned back to you within 48 hours confirming your booking with an invoice attached for your $99 booking fee and payment schedule.
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What is the $99 booking fee for?This is a non-refundable booking deposit that will reserve your dates and be a credit towards your nightly rate balance. If you do need to cancel at some point this booking fee can be a credit towards another reservation with our RV one time only.
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Is there a security deposit?There is a $1000 fully refundable security deposit that is split up into two different payments to make it easier for you. After the RV is safely returned damage free and clean you should see the refund in 3-5 business days. Please allow up to 72 hours after the trip for a complete inspection. For peace of mind a video will be recorded during the initial walk through and after returning the RV as proof.
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When do I get my security deposit back?You can expect the deposit to be returned back to you after an email is sent confirming the condition and cleanliness of the RV. Please allow 3-5 business days to see that deposit back into your account.
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Can I bring a pet?You can bring up to 2 dogs for no fee. We do ask that the dog is never left unattended in the RV by itself.
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Do I need Insurance?Yes, Insurance is required in order to book this RV. There are two options to get Insurance. Option 1) We provide a certificate of Insurance to you for your agent to fill out. It will have vehicle information and insurance requirements. Prices will vary depending on your insurance company but typically range between $10 -$45 per night. Please check before booking if this is an option for you. Option 2) We can refer you to a third-party website that will give you an insurance quote on the RV. It is already set up and is about $50 per night.
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Is there a minimum age to rent?Yes, drivers will need to be at least 25 years old to rent an RV.
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Can I tow behind the RV?Yes, this RV can tow up to 2500lbs. There will be a separate responsibility waiver if you will be towing a trailer behind the RV. Please indicate at time of booking if you will be towing.
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What time is pick up/return?You can pick up your RV between the hours of 2pm and 7pm on the first day of your trip. This must be pre-arranged and is subject to change. The RV can be returned at an agreed upon time between the owner and the renter.
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Can I smoke in the RV?No, we have a strict no smoking policy in the RV. There will be a $350 cleaning fee if we find signs of smoking.
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Do I need to clean the RV prior to returning?We ask that you clean the RV and empty all waste tanks prior to return to avoid additional charges.
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